Question 1

What time is check-in and check-out?

Accepted Answer

Check-in is From 2:00 PM. Check-out is Until 11:00 AM. Early check-in / late check-out can be arranged on request, subject to availability.

Question 2

Is parking available?

Accepted Answer

Free private parking on site (no reservation needed).

Question 3

Is breakfast included?

Accepted Answer

Breakfast is available on site at Al Khan Restaurant. Whether it's included depends on the rate plan you book — direct bookings on this website include a complimentary breakfast option.

Question 4

How far is the hotel from Manarah Square?

Accepted Answer

City Inn Palace is a 5-minute walk from Manarah Square, in the heart of Ramallah.

Question 5

How far from Jerusalem and Bethlehem?

Accepted Answer

Old City of Jerusalem: 18 km. Bethlehem (Church of the Nativity): 23 km.

Question 6

Do you have meeting and event halls?

Accepted Answer

Yes — four halls on site: Al Sharafah (200 guests), Al Karmel (80), Al Riwaq (60), Al Khan (40). Catering and full A/V available.

Question 7

Are children welcome?

Accepted Answer

Children of all ages welcome. Cribs and extra beds on request.

Question 8

Do you allow smoking?

Accepted Answer

Non-smoking rooms; designated smoking area available.

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